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Frequently asked questions
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A valid driving license, a national ID or passport, and a credit card in the renter's name for the security deposit.
Yes — choose a different drop-off branch at booking. A one-way transfer fee may apply depending on the distance.
Basic coverage is included on every rental. Full insurance with zero excess can be added as an extra at booking.
A grace period of 29 minutes applies. Beyond that, late returns are billed at an hourly rate up to a full extra day.
Yes, add an additional driver during booking or at the counter — their license will need to be verified at pick-up.
Manage or cancel any upcoming booking from My Bookings, free of charge up to 24 hours before pick-up.